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Sources: Podium & Brightlocal
A solid review management strategy can help you to manage online reviews, and use positive sentiment to your advantage.
1. Get a review management strategy to help you generate positive reviews and handle negative reviews in the right way.
2. Claim your business page on Recruito.
3. Track and respond to your reviews e.g. using Recruito – this will give you more visibility and control.
4. Use your strategy to fix problems, build credibility and trust and increase sales.
5. Prioritise fixing issues identified in negative reviews – embrace the opportunity to improve.
6. Share the positives – spread the positive sentiment to build credibility.